Privacy Policy

Effective Date: 16th October 2022
Last Updated: 25th October 2022

This privacy policy helps you understand what rights you have and how your personal data is collected, used, and shared when you visit or make a purchase from The Very Ting (Grenada) Ltd.’s online marketplace Website and App (hereinafter jointly referred to as the “Platform”), located at https://theveryting.com/. This privacy policy applies between you, the User of this Platform, and The Very Ting (Grenada) Ltd., the owner and provider of this Website. The Very Ting (Grenada) Ltd. takes the privacy of your information very seriously. This privacy policy applies to our use of any and all personal data collected by us or provided by you in relation to your use of our Platform.

This privacy policy applies only to the actions of The Very Ting (Grenada) Ltd. and Users with respect to our Platform. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://theveryting.com/term-conditions/.

Please read this privacy policy carefully.

For purposes of the applicable Data Protection Laws, The Very Ting (Grenada) Ltd. is the “data controller”. This means that The Very Ting (Grenada) Ltd. determines the purposes for which, and the manner in which, your Data is processed.

Table of Contents

SECTION 1 – GENERAL 

When you use our website it is important that you note all personal data will be collected, stored, used and shared by us in accordance with the European Union General Data Protection Regulation NO. 2016/679 (“GDPR”) and/or other applicable statutory regulations.

The services offered by our Platform can operate successfully only if we collect, store, transfer, delete and/or otherwise use (“collect” and “use”) specific information relating to you the user (“personal information” or “data”). Personal data means all data relating to an identified or identifiable natural person such as your name, date of birth, address, or email address.

Certain services on our Platform are offered by third-party suppliers. When you use our Platform, the data protection regulations of the third-party suppliers will then apply in addition to this data protection statement. Prior to your use of such services, the third-party suppliers may require you to provide permission under data protection law.

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. Under applicable data protection laws, The Very Ting (Grenada) Ltd. is obligated to inform you about data processing and The Very Ting (Grenada) Ltd. fulfills this obligation within this Privacy Policy.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. This Privacy Policy and any parts of it are not meant as contractual clauses and do not become part of the terms and conditions (“T&C”) as a contract that is concluded with registered users.

Under applicable data protection laws, The Very Ting (Grenada) Ltd. can process data that is necessary for the performance of a contract with the User or necessary for taking steps at the request of you prior to entering into a contract. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

By using our Platform and our services, you enter into a legally binding contract between you and The Very Ting (Grenada) Ltd.’s conditions of which are described in the T&C. This Agreement will be governed by and interpreted according to the law of  the state of Grenada. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Grenadian courts.

 

SECTION 2 – WHY AND HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

When you visit our Website, we immediately and automatically collect certain information about your device, including information about your web browser type and version, operating system, IP address, time zone, geographical location, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Website, and information about how you interact with our Website, and the site you exit to -in each case, in accordance with this privacy policy. We refer to this automatically collected information as “Device Information”. When we refer to “Personal Data” in this Privacy Policy, we include Device Information and Order Information.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include any anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org/
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.
  • “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a purchase or attempt to make a purchase through our Website, we collect certain information from you, including your first and/or last name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number. We refer to this information as “Order Information”.

By using our Website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion and to ensure only visitors within the jurisdiction for which our Service is offered can complete orders. You also agree to have that currency stores in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the price can convert to your (the visitor) local currency.

We may also collect your Personal Information by you submitting it to us, from other sources or automatically through our Website. There are other more specific ways your Personal Information may be collected, for example:

  1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
  2. when you register with us and set up an account to receive our products/services;
  3. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
  4. when you enter a competition or promotion through a social media channel;
  5. when you make payments to us, through this Website or otherwise;
  6. when you elect to receive marketing communications from us;
  7. when you use our service(s);
 
SECTION 2.1 TO ENABLE YOU TO USE OUR PLATFORM

We collect and use your personal data for these purposes until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. 

DATA IS COLLECTED AUTOMATICALLY
To the extent that you access the Website, we will collect your Personal Data automatically, for example:
  1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section 4 below, headed “USE OF COOKIES”.
COMMENTS

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

TO ENABLE REGISTRATION ON OUR PLATFORM

When you register as a member on our Platform, you must provide the following data in order to carry out the registration procedure and access your theveryting.com account:  

  1. User name (necessary when you register without a Social login such as Facebook or Google account);
  2. Email address;
  3. Confirmation that you are 18 years of age or over;
  4. Password (necessary when you register without a Social login such as Facebook or Google account);

Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are party or in order to take steps at your request prior to entering into a contract (T&C).

We also determine your location (country) based on your IP address at the time of registration to show on your profile. You can at any time choose to change your location (country, city or region) under “My Account > Address” in your theveryting.com account.

We collect and use your personal data for this purpose until your theveryting.com account is deactivated or inactive for 2 years, which ever occurs first.

 

TO AUTHENTICATE YOU VIA FACEBOOK OR GOOGLE SOCIAL LOGINS

 If you register your Google Ireland Ltd. (Ireland), Google LLC (USA) (“Google”) or Meta Platforms Ireland Ltd. (Ireland), Meta Platforms, Inc. (USA) (“Facebook”) account or later on decide to connect your Facebook or Google account to your theveryting.com account, you will be transferred from our Platform to the website of Facebook or Google and asked to enter the log-in details for your Facebook or Google account. 

If you enter your Facebook log-in details, The Very Ting (Grenada) Ltd. will receive from Facebook the following data from your Facebook account (you may choose not to provide your email address):
  1. Profile photo;
  2. Full name;
  3. Email address;
  4. Facebook account ID.
 

If you enter your Google log-in details, The Very Ting (Grenada) Ltd. will receive from Google the following data from your Google account (you may choose not to provide some data):

  1. Profile photo;
  2. Full name;
  3. Google account ID;
  4. Email address.
The data we obtain from Facebook or Google will be used to set up your theveryting.com account. This means that we will use the member name of your Facebook or Google account as the member name for your theveryting.com account so that it will be visible to other visitors to the Website and users of the App. Other data obtained from Facebook or Google will not be visible to anyone on the Platform.
You can at any time undo the link with your Facebook or Google account. This can be done in your theveryting.com account. If, however, when you initially registered, you did so without linking to your Facebook or Google account, you can create this link later. 
 
Collection and use of data is based on your consent. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.
 
TO ENABLE YOU TO SET UP YOUR PROFILE INFORMATION
 
If you decide to add profile details to the account you create on our Platform, we collect and use the following data when you choose to provide it:
  1. Full name;
  2. Gender;
  3. Date of birth;
  4. Profile photo;
  5. Metadata of the photo you upload (geolocation, ID number of device, date and time of photo taken, etc.);
  6. Whether you have enabled Vacation Mode;
  7. Your Wishlist items;
  8. Information that you choose to provide in the “Vendor Information” (such as email address, phone number and store’s physical address) field.
Your profile photo, information on whether you have enabled the Vacation Mode and the information provided in the “Vendor Information” field are visible to other visitors of the Platform, but the remainder of the data entered by you is not visible. 
 
Collection and use of data is based on your consent. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. Photo metadata containing personal data is deleted immediately.
 
TO SHOW OTHER MEMBERS RELEVANT INFORMATION REGARDING YOUR ACTIVITY ON THE PLATFORM
 
When you are registered member on the Platform, we collect, use and may make public on the Platform the following information for the purpose of providing other members with the relevant information:
Verification status for vendors;
Number of reviews;
Vacation mode status;
Number and member names of followers.
 
Legal basis for the collection and use is our legitimate interest to ensure that our members would access important information about each other. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.
 
 
TO ENABLE YOU TO LIST YOUR ITEMS
 
If you list items on the Platform, we will collect and use the following data for the purpose of creating, publishing and deleting listings on the Platform (list of required information differs depending on the chosen item attribute):
  1. Item title;
  2. Item description;
  3. item category(s);
  4. Item brand
  5. Item condition
  6. Item size;
  7. Item colour;
  8. Item material;
  9. Item photos;
  10. Item quantity.
Metadata of the photos you upload (geolocation, ID number of device, date and time of photo taken, etc.);
ISBN (when you sell or donate books);
Information whether the item is unisex;
Price;
Discount;
Information on whether you are interested in donating your items;
Information whether an items is marked as reserved;
Shipping options;
Reasons for deleting the item.
 
Legal basis for the collection and use is our legitimate interest to ensure that our members would access important information about each other. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. Photos are kept for 2 months after the item is deleted. Photo metadata containing personal data is deleted immediately.
 
TO ENABLE NOTIFICATIONS ON THE PLATFORM FOR YOU
 
When you are a registered member on the Platform, we will provide you with notifications on the Platform regarding your new followers, your wishlisted items, your activity on the forum and other important messages. 
 
Legal basis for such collection and use of data is the performance of a contract (T&C) to which you are party. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. 
 
TO ENABLE YOU TO COMMUNICATE WITH OTHER MEMBERS
 
If you communicate with other members on the Platform, we collect and use the following data: 
  • Name of the member you are communicating with;
  • Messages;
  • Date and time of messages;
  • Shared photos;
  • Your device;
  • Information whether another member has seen your message;
  • Other data submitted in messages.
 
Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are party. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. 
If you decide to remove a message from a conversation, it will be instantly hidden for you and the recipient, and permanently deleted after 3 months from the moment you remove it. Legal basis for storing the removed message data is our legitimate interest to ensure the safety of our Platform and our members.
 
TO ENABLE YOU TO LEAVE REVIEWS TO OTHER MEMBERS ON THE PLATFORM
 
If you leave reviews to other members, theveryting.com collects and uses the following data for the purpose of making reviews publicly available on the Platform:
  • Star rating;
  • Review;
  • Member name;
  • Date and time of the review;
  • Reply to the review.
Legal basis for such collection and use of your data is your consent. You can, at any time, edit or delete your reviews left to other members. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. The reviews are anonymised afterwards.
 
TO RECEIVE REVIEWS FROM OTHER MEMBERS
 
When you receive reviews from other members, we will collect and use the following data for the purpose of making reviews publicly available on the Platform: 
Star rating;
Review;
Member name;
Date and time of the review;
Your reply to the review.
 
Legal basis for such collection and use is the legitimate interest of our members and theveryting.com to build trust among theveryting.com members. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.
 
TO ENABLE YOU TO POST IN THE FORUM AND DISCUSS WITH OUR COMMUNITY
 
theveryting.com forum is where our community comes to talk and help each other by sharing experiences and tips. You can create new forum topics or post comments in our forum. We collect and the following data which you voluntarily submit on our Platform: 
  • Your member name;
  • Your picture;
  • Your created forum topics;
  • Your forum posts;
  • Photos shared in your post;
  • Date and time of your post;
  • Total number of your posts on the Platform;
  • Your device;
  • Likes under your post;
  • Your likes under other members’ posts;
  • Your favourite forum topics.
If you select to post anonymously, your member name/picture won’t be visible to other members. However, your identity will still be visible to The Very Ting (Grenada) Ltd.’s team.
 
Legal basis for such collection and use is your consent. You can delete and edit your own forum topics and posts at any time. Unless you delete your forum topics or posts earlier, we collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.
 
TO SEND YOU IMPORTANT COMMUNICATION REGARDING THE PLATFORM
 
If you register on our Platform, we will send you e-mails and messages via the Platform’s messaging system for the purpose of providing important notifications such as T&C and Privacy Policy changes. 
 
Legal basis for the collection and use of data is the performance of a contract (compliance with our T&C) to which you are a party and compliance with the legal obligations to which The Very Ting (Grenada) Ltd. is subject. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.
 
TO SEND YOU OFFERS VIA THE PLATFORM’S MESSAGING SYSTEM
 
If you register on our Platform, we will send you offers related theveryting.com services via the Platform’s messaging system and email marketing.
 
Legal basis for the collection and use of data is our legitimate interest to provide offers to our members. In order to send the Offers, theveryting.com uses service provider Mailchimp -email marketing company (USA) which is established outside the European Economic Area. In this case the personal data is protected by the service provider entering into the EU standard contractual clauses for the transfer of data as approved by the European Commission. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.
 
TO PROVIDE YOU WITH CUSTOMER SUPPORT SERVICE
 
If you send us a query, request or complaint, we will collect and use the following data for the purpose of providing you with customer support services you request on our Platform:
  • Your profile information;
  • Platform usage information;
  • Transaction information;
  • Shipment information;
  • Communications;
  • Age;
  • Gender;
  • IP address;
  • Session information;
  • Item listings, photos and videos;
  • Inquiries;
  • Other information submitted by you.
The type of information we collect can vary depending on your inquiry.
 
Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are a party. In order to respond to your inquiries, The Very Ting (Grenada) Ltd. provides your data to customer support service providers. 
 
The following service providers are established outside the European Economic Area, which may result in your data being shared with our customer support agents outside the European Economic Area. In these cases the personal data is protected by the service providers entering into the EU standard contractual clauses for the transfer of data as approved by the European Commission.
 
The following service providers are established outside the European Economic Area, which may result in your data being shared with our customer support agents outside the European Economic Area. 
 
Personal data collected and used for this purpose are kept for 2 years after the last update related to your inquiry. If your account is deleted, personal data collected and used for this purpose will be deleted along with your account.
 
 
TO RESOLVE ANY PURCHASE-RELATED DISPUTES BETWEEN MEMBERS
 
If you purchase and/or sell and/or swap items on the platform and get involved in a dispute with another member, we will collect and use any of your personal data held by The Very Ting (Grenada) Ltd. necessary to solve the dispute. 
 
We base such collection and use on a legitimate interest to settle disputes between our members and defend the rights and interests of The Very Ting (Grenada) Ltd. and, where relevant, compliance with the legal obligations to which The Very Ting (Grenada) Ltd. is subject. Personal data collected and use for this purpose are kept for 1 year after a dispute is concluded.
 
TO RETAIN TEMPORARILY YOUR DEACTIVATED ACCOUNT
 
 If you decide to deactivate your account, we will take all reasonable efforts to make sure it is no longer viewable on our Platform and restrict the use of your personal data. For up to 3 months it is still possible to restore your account if it was accidentally or wrongfully deactivated or in the case you change your mind and wish to return to our Platform and take action in case someone else would have gained access to your account and deleted it without your knowledge.
 
The legal basis for such storage of your data is the legitimate interest of The Very Ting (Grenada) Ltd. and our members to restore your account when necessary and, where applicable, to comply with the legal obligations to which The Very Ting (Grenada) Ltd. is subject. Personal data are kept for this purpose for 3 months from the date of deactivation of our theveryting.com account. After 3 months we delete your account permanently from our Platform.
SECTION 2.2 TO IMPROVE YOUR EXPERIENCE ON OUR PLATFORM

We collect and use your personal data in order to improve your experience when using our Platform by enabling you to personalise your feed and search results, providing you relevant suggestions and keeping your previous searches, sending you notifications and otherwise making your use of our Platform more pleasant. 

A specific applicable legal basis for the collection and use of your data is described in each section below.

TO ENABLE YOUR PREFERENCES REGARDING YOUR FEED AND SEARCH RESULTS

If you choose to personalise the items presented to you on our Platform (on item feed, catalogue and search results), we will collect and use the following data for the purpose of presenting you a feed personalised according to your preferences:

  • Information whether you are interested in items for women, men, children or home;
  • Preferred sizes of the items;
  • Preferred brands of the items.

Legal basis for such collection and use is your consent. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or 2 years of inactivity on your account.

TO PERSONALISE YOUR FEED AND SEARCH RESULTS

We also personalise the item feed by evaluating your preferences according to the following:

  • Gender;
  • Age;
  • Country;
  • Information about your browsing activity on our Platform;
  • Purchasing history;
  • Your preferences.

Legal basis for such collection and use is the legitimate interest of theveryting.com and its members to make the Platform more convenient for our members and, due to personalisation, allow you to see offers from other members that might interest you the most. We collect and use your personal data for this purpose until the deactivation of you theveryting.com account or for 2 years of inactivity on your account.

TO PRIORITISE GOOD QUALITY LISTINGS BY REPUTABLE SELLERS (SERVICE PROVIDERS AND PRODUCT-SELLERS)

Even if you are part of the Veryfied program, in order to determine whether you as a seller offer good quality items and are a reputable seller we will collect and use the following data of you when you sell your items on the Platform:

  • Number of positive reviews;
  • Information whether the seller has items that are cheaper than 60% of similar items sold on our Platform (similarity is determined according to item category, brand and condition).

We use results to prioritise good quality items by reputable sellers when showing items to new members, increase the visibility of items listed by new members, items that are discounted, boosted items, items that have been newly posted by existing members, items that are being sponsored, and when showing relevant items on our Platform.

Legal basis for such collection and use is our legitimate interest to prioritise good quality items by reputable sellers in order to facilitate sales and member satisfaction our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO SUGGEST YOU RELEVANT ITEMS

If you choose to create item listings on our Platform, we will collect and use data that you provide in the listing by analysing it in order to either offer members that visit your items other relevant items or offer members your items that may be relevant to them.

Legal basis for such collection and use is our legitimate interest to improve our Platform and ensure that our members receive relevant suggestions and search results. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO IMPROVE SEARCH RESULTS ON OUR PLATFORM

We collect and use data provided in the listings (see above statement on “TO ENABLE YOU TO LIST YOUR ITEMS”) about items with no information related to sellers in order to improve search results by evaluating how relevant are certain items to a specific search keyword and to automatically suggest relevant categories for new listings. For this, we only use the item listing with no link to a particular seller.

Legal basis for such collection and use is our legitimate interest to improve our Platform and ensure that our members receive relevant suggestions and search results. The Very Ting (Grenada) Ltd. uses service providers who provide data analysis services to The Very Ting (Grenada) Ltd. . We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO HELP YOU GET MORE ATTENTION TO YOUR LISTINGS

In the event that you decide to make orders for extra services, i.e. Veryfied program and “Boosted” items (via paid advertisements) in order to get more visibility for your items on our Platform, we collect and use the following data:

  • Your profile information
  • Extra services you bought;
  • Items you selected for extra services;
  • Duration of extra services;
  • Date and time of extra services you bought;
  • Price of extra services;
  • Payments information;
  • Invoices;
  • Statistics of your items during extra services usage.

Legal basis for the collection and use of data is the performance of a contract (your order for extra features under T&C) to which you are a party. Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO SUGGEST A PRICE WHEN AN ITEM LISTING IS CREATED

If you choose to create an item listing on our Platform, our team will analyse its price in addition to item category , item brand and item condition. We will then use that information to show you pictures and prices of similar items sold in the last three months in order to to help you determine the selling price for your item.

If your chosen selling price is bigger than the price range of similar items sold on our Platform in the last three (3) months, The Very Ting (Grenada) Ltd. will also give you a tip regarding the recommended price range.

Legal basis for such collection and use is our legitimate interest to help our members to choose the right price for their items. 

To achieve the aforementioned functionality, we collect and use pictures and prices of items sold in the last three (3) months. 

When you are listing your items, we collect and use the information used to analyse your items for the duration of the item listing process. When you sell items, we collect and use the data mentioned above for three (3) months after the item has been sold.

TO ENABLE NOTIFICATIONS ABOUT YOUR WISH-LISTED OR FAVOURED ITEMS

If you choose to create an item listed by another member on our Platform, The Very Ting (Grenada) Ltd. will inform you when your wish-listed or favoured item is reduced or when the item is sold. For this reason, we will collect and use the following data: 

  • Title of the wish-listed or favoured item;
  • Photo of the wish-listed item;
  • Seller of the wish-listed item;
  • Price of the wish-listed item;
  • Information whether a wish-listed or favourite item is sold;
  • Information about reduced price.

Legal basis for such collection and use is the legitimate interest of our members and The Very Ting (Grenada) Ltd. to facilitate sales on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO NOTIFY SELLERS WHEN YOU WISH-LIST THEIR ITEMS

If you wish-list or favoured an item on our Platform, The Very Ting (Grenada) Ltd. will inform the seller that you have wish-listed their item.

Legal basis for such collection and use is the legitimate interest of our members and The Very Ting (Grenada) Ltd. to facilitate sales on our Platform. You can disable the aforementioned notifications  by logging on our App, visiting “My Account” and changing the push notification settings. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO ALLOW YOU TO FOLLOW SELLERS OR STORES

If you follow a seller who has listed a new item, discounted an existing listing, or announced other offers on our Platform, we will notify you about it via email. 

Legal basis for such collection and use is your consent. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO IMPROVE OUR PLATFORM

The Very Ting (Grenada) Ltd. is committed to the best performance of our Platform. When our Platform is being used, The Very Ting (Grenada) gathers information about actions performed on our Platform (button clicks, visiting time, page views, other information depending on a particular business case) and other data described above in order to help us make decisions on how to improve our Platform and make it a better experience for our members.

Legal basis for such collection and use is our legitimate interest to maintain performance and improve our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO CONDUCT SURVEYS

We always look for ways to improve your experience when using The Very Ting (Grenada) Ltd.. That is why we might invite you to participate in a survey and use your feedback. For this reason, we collect and use the following data:

  • User ID;
  • Your gender;
  • Your age;
  • Your region;

Your responses to our questions (e.g. your satisfaction with Platform, your needs for Platform, problems that you encounter using our Platform).

Legal basis for inviting you to participate in the survey is our legitimate interest to receive feedback from our members and use it to improve our Platform. 

We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. If you wish to participate in the survey, the information above will be collected based on your consent. For our surveys we use a service provider Hotjar Ltd. (Malta). 

We will anonymise your responses after 3 months -this means that the responses will no longer be associated with you.

TO CONDUCT INTERVIEWS

In order to understand our users’ needs and improve your experience on our Platform, we conduct on-site interviews with you. For this reason, we collect and use the following data:

  • Username;
  • You gender;
  • Your age;
  • Your interests;
  • Your interview audio record; 

Other data voluntarily submitted by you during the interview.

Legal basis for inviting you to participate in the on-site interview is our legitimate interest to receive feedback from our members and use it to improve our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. If you wish to participate in any of our interviews, the information above will be collected based on your consent. 

We will anonymise your responses after three (3) months -this means that the responses will no longer be associated with you.

TO ENABLE YOU TO SHARE YOUR USER JOURNEY

We constantly improve our Platform and look for ways to improve your experience when using theveryting.com. In case where you consent, we enable you to share your user journey through our Platform. We will collect and use the following data:

  • Username;
  • Your contact details;
  • Date and time of the survey;
  • Category to which you are assigned (e.g. new member of our Platform);
  • Your screen recording;
  • Your voice recording.

Legal basis for inviting you to participate in the sharing of your user journey is our legitimate interest to receive feedback from our members and use it to improve our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. If you wish to participate in the survey, the information above will be collected based on your consent. 

We will anonymise your responses after three (3) months -this means that the responses will no longer be associated with you.

 

SECTION 2.2 TO ENABLE SHIPMENT OF ITEMS PURCHASED ON OUR PLATFORM

The Very Ting (Grenada) Ltd. strives to make the shipping of items purchased on our Platform as smooth and convenient as possible by offering shipping methods on our Platform. 

Most of your personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. 

This data is also used for the improvement of our Platform in order to make it a better experience for our members.

TO ENABLE YOU TO SHIP OR RECEIVE ITEMS

If you choose to enter your shipping information when you buy, sell or barter items, we collect and use the following data that you provide for dispatch and shipping purposes: 

  • Full name;
  • Parish;
  • Town;
  • Address;
  • Telephone number;
  • E-mail address;
  • Signature;
  • Address of the drop off point of the parcel;
  • Tracking the number of the parcel;
  • Confirmation of delivery of the parcel;
  • Other shipping information required by a particular shipping service provider.

Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are party. Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. 

Otherwise, it is up to the seller to follow the instructions and provide your data to the shipping provider. 

Personal data collected and used for this purpose are kept for 5 years.

TO TRACK YOUR PARCEL

When you buy, sell or barter items on our Platform, we collect and use the following data for shipment tracking purposes: 

  • Date and time of delivery of the parcel;
  • Tracking number of the parcel;
  • Address;
  • Location of the parcel.

Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are a party. Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. 

Personal data collected and used for this purpose are kept for 5 years.

 

 

SECTION 2.3 TO CONDUCT MARKETING ACTIVITIES

The Very Ting (Grenada) Ltd. strives to involve our members in marketing campaigns that benefits our members, and are of relevance. 

TO SEND YOU MARKETING MATERIAL EMAILS

You can register for our newsletter and for other Marketing Emails. When you register, we will ask you for your permission to use your email address for the purposes of sending you Marketing Emails containing the latest information on our products and services, especially with regard to goods or services available on our Platform, special offers and marketing campaigns. If you do not give your consent when registering, you can at any time change your mind and agree to receive Marketing Emails by subscribing to our newsletter. on your theveryting.com account.

We base such collection and use your consent. 

Your permission for the sending of Marketing Emails can be given and withdrawn by you at any time with future effect. In your theveryting.com account, you can adjust your settings to choose what emails you wish to receive or disable the sending of any further Marketing Emails. Alternatively, you can click “Unsubscribe” at the end of the Marketing Email. Withdrawal of permission will not affect the lawfulness of the collection and use carried out prior to the withdrawal of permission.

In order to send Marketing Emails, The Very Ting (Grenada) Ltd. uses service provider Mailchimp (USA) which is established outside the European Economic Area. In this case the personal data is protected by the service provider entering into the EU standard contractual clauses for the transfer of data as approved by the European Commission. 

We collect and use your personal data for this purpose until the deactivation of theveryting.com account or for 2 years of inactivity on your account. 

TO PERSONALISE MARKETING MESSAGES

The Very Ting (Grenada) Ltd. will use the data used to register you on our Platform and related to your theveryting.com account, the data on your forum activity, your log files and other means to personalise marketing messages and advertisements presented to you.

We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. 

TO CONTACT YOU FOR PUBLICITY AND/OR EARNING OPPORTUNITIES

If you register on our Platform, we may contact you via e-mail or our Platform’s messaging system to offer you to share your content (e.g. pictures) on our social media profiles, or to participate in our marketing campaigns, or to have your details shared with the media, or for other publicity and/or earning opportunities. This is done in order to ensure that only members who give their consent would be featured on our social media profiles or provided with other publicity and/or earning opportunities.

We base such collection and use on our legitimate interest to increase the publicity of you and The Very Ting (Grenada) Ltd. and/or provide you with earning possibilities. 

If you consent, we may check your profile information to ensure that only members who have a good reputation (i.e. comply with the T&C) are offered publicity and/or earning opportunities by us. The collection and use of your personal data for this purpose will be based on your consent.

If you consent to participate in publicity and/or earning opportunities offered by us, the further collection and use of your personal data will be based on your consent. 

If you sign a contract with The Very Ting (Grenada) Ltd. related to the publicity and/or earning opportunity, the collection and use of your personal data will be based on a contract between The Very Ting (Grenada) Ltd. and you.

We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. Messages themselves are deleted after 12 months.

TO CONDUCT ADVERTISEMENT CAMPAIGNS INVOLVING YOU

If you consent to participate in our advertisement campaigns, we will use your telephone number to contact you with a proposal to participate in our advertisement campaign and give you more details about the project.

If you sign a contract with The Very Ting (Grenada) Ltd. related to the advertising campaign, we will collect and use the following data for the purpose of completing and performing a contract between you and The Very Ting (Grenada) Ltd.:

  • Full name; 
  • Date of birth;
  • Nationality;
  • Information about your business certificate or individual business activity.
If you provide your address and room photos we will use them to arrive at your place and film the advertisement. If you give your consent, we may also use your name, age, parish or story to include them in advertising campaigns. 
 
We base your invitation to participate in our advertisement campaigns on our legitimate interest to increase the publicity of you can The Very Ting (Grenada) Ltd.. If you agree, your participation in our advertisement campaign will be based on a contract between The Very Ting (Grenada) Ltd. and you. 
 
This data may be transferred to our partners (advertising agencies, directors) that are responsible for implementing the advertisement campaign. 
Personal data for your participation in our advertisement campaign are required to perform a contract with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract with you. 

We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. 

TO ENABLE US TO POST YOUR CONTENT ON OUR SOCIAL MEDIA ACCOUNTS

If you allow us, we will post your content on our social media accounts for marketing and public relations purposes. We base such collection and use on your consent.

You can, at any time, give and retract your consent by logging in on the Platform, visiting My Account and changing the relevant settings. In order to post your content on our social media accounts, we provide data to social media platform operators. The following social media platform operators are established outside the European Economic Area, which may result in your data being transferred outside the European Economic Area. In these cases the personal data is protected by the operators entering into the EU standard contractual clauses for the transfer of data as approved by the European Commission: 

  • Google LLC (USA);
  • LinkedIn Corporation (USA);
  • Meta Platforms, Inc. (USA).

We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.

TO ALLOW YOU TO SEE PERSONALISED ADVERTISEMENTS

Upon your consent, The Very Ting (Grenada) Ltd. will allow advertising service partners to collect your IP address and/or mobile device identifier, and place their cookies on your devices and then use the data to personalise advertisements presented to you. This means that, with your consent, you will receive advertisements based on your interests and your activity on our Platform. Namely, advertising service partners will collect and use the following data:

  • IP address of the connection;
  • Mobile Device ID;
  • Advertising ID;
  • Information on websites browsed by the visitor – list of pages and products viewed, clicked, put in a basket or bought via the Platform;
  • URL of the pages viewed by the visitor (“referrer”), URL of the previous page viewed by the visitor;
  • Technical information related to the browser, device type and operating system version of the visitor (“user-agent”);
  • Timestamp (date, time);
  • Information about the possible relationships among different browsers and devices;
  • Other information collected by a particular advertisement services provider.

You can, at any time, choose not to receive personalised marketing and advertisements by changing relevant settings on our Platform. Withdrawal of permission will not affect the lawfulness of the collection and use carried out prior to the withdrawal of permission.

To enable our service providers to show you personalised advertisements, your data is used by partners which provide personalised advertisement services. Information for this purpose is collected by advertising service partners and not stored by The Very Ting (Grenada) Ltd.

TO EVALUATE THE EFFICIENCY OF PROMOTIONAL CAMPAIGNS

When you use our Platform, The Very Ting (Grenada) Ltd. analyses its marketing activities and how you use our Platform (when you register, login, create a listing, sell or barter or purchase an item, upload an item’s photo, open our App, register or install the app, etc.) for the purpose of evaluating the efficiency of promotional campaigns, and to better comprehend the behavior of visitors after they have looked at a certain ad and visited our Platform or downloaded our App. 

We base such collection and use on our legitimate business interest to evaluate the efficiency of our promotional campaigns in order to improve them.

In order to carry out the aforementioned evaluations, The Very Ting (Grenada) Ltd. provides your data to service providers which provide evaluation of efficiency of promotional campaigns services. 

Our service provider Mailchimp (USA) is established outside the European Economic Area. In this case the personal data is protected by the service provider entering into the EU Standard Contractual Clauses for the transfer of data as approved by the European Commission.

In order to optimise our advertising campaigns, we send certain information on your activities like app opens, sessions, registrations, logins, information about you listing an item, uploading an item’s photo or buying an item, etc. to Google and Facebook advertising platforms. Thus, we transfer the data of your activities to the following recipients: 

  • Google LLC (USA). Personal data is protected by the service provider entering into the EU Standard Contractual Clauses for the transfer of data as approved by the European Commission.
  • Meta Platforms, Inc. (USA). Personal data is protected by the service provider entering into the EU Standard Contractual Clauses for the transfer of data as approved by the European Commission.

We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.

TO MANAGE  OUR SOCIAL MEDIA PROFILES

If you are interested in our activity and follow our profiles on social media, we collect and use the following data about you in order to manage our social networking sites:

  • Full name;
  • E-mail address;
  • Gender;
  • Country;
  • Picture;
  • Message;
  • Time and date the message was received;
  • Content of the message;
  • Message attachments;
  • Response to the message;
  • Time of response to the message;
  • information about our rating;
  • Comments on a post;
  • Post shares;
  • Information about post reactions.

We base such collection and use on our legitimate interest to manage our social media profiles. In order to manage our social media accounts, we receive and provide data to social media platform operators. 

The following social media platform operators are established outside the European Economic Area, which may result in your data being transferred outside the European Economic Area. In these cases the personal data is protected by the operators entering into the EU Standard Contractual Clauses for the transfer of data as approved by the European Commission:

  • Google LLC (USA);
  • LinkedIn Corporation (USA);
  • Meta Platforms, Inc. (USA).

Personal data collected and used for this purpose are kept as long as you registered on a specific social media network.

TO ENABLE YOU TO PARTICIPATE IN THE VERY TING (GRENADA) LTD.’S REFERRALS PROGRAM

If you refer one or more friends to The Very Ting (Grenada) Ltd.’s Platform, you can earn theveryting.com shipping vouchers. We will collect and use the following data for the purpose of enabling you to participate in The Very Ting (Grenada) Ltd.’s Platform’s referral program and to provide you with theveryting.com shipping voucher: 

  • Your Username;
  • Your referral link;
  • Your invited member’s username;
  • Date and time of the registration of your invited member;
  • Number of items uploaded by your invited member;
  • Date and time of items uploaded;
  • Information on the successful sale of listed items of your invited member;
  • Shipping voucher;
  • Amount of shipping voucher;
  • Expiration of shipping voucher. 

Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are a party. Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you.

We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.

 

 

 

 

 

SECTION 2.4 TO FULFILL LEGAL OBLIGATIONS 

TO HANDLE YOUR REQUESTS RELATED TO PERSONAL DATA

If you use your statutory rights regarding your data, we will collect and use the data contained in your request in addition to any other personal data held by The Very Ting (Grenada) Ltd. for the purpose of examining the request, responding to it and, when necessary, taking necessary action. 

In order to respond to requests, The Very Ting (Grenada) Ltd. provides your data to service providers who consult us on questions of data protection law. 

We base such collection and use on a legitimate interest to exercise our members’rights. Personal data collected and used for this purpose are kept for two years from the day we respond to your request.

TO PROVIDE INFORMATION TO LAW ENFORCEMENT AND OTHER STATE INSTITUTIONS

If we have reasonable grounds to suspect that you are involved in illegal activities, we will collect and use necessary data of your profile data, data related to your activities on our Platform and data collected and used for security purposes in order to notify the law enforcement and other state institutions. 

The Very Ting (Grenada) Ltd. also provides the aforementioned data to law enforcement and other state institutions when we receive requests for information in relation to investigations carried out by these institutions.

This is necessary in order to comply with the legal obligations to which The Very Ting (Grenada) Ltd.

Personal data are required to fulfill our legal obligations when you are a member of our Platform. In case you do not provide us with this personal data we will not be able to comply with legal requirements.

The Very Ting (Grenada) Ltd. collects and uses your personal data for this purpose for as long as we keep your theveryting.com account -for three (3) months from the date of deactivation of your theveryting.com account or for 2 years of inactivity on your account.

TO DEFEND OUR RIGHTS AGAINST CHARGEBACKS

If you have transactions via our payment service provider, we will collect and use your personal data held by The Very Ting (Grenada) Ltd. to the extent necessary to resolve a particular situation. 

We base such collection and use of your personal data on a legitimate interest to defend our rights in case a chargeback procedure is initiated against The Very Ting (Grenada) Ltd. Personal data collected and used for this purpose are kept for 13 months from the last transaction. Personal data collected and used for this purpose are kept for 12 months from the last transaction.

TO DEFEND THE RIGHTS AND INTERESTS OF THE VERY TING (GRENADA) LTD.

If you get involved in a dispute with The Very Ting (Grenada) Ltd. or we need to carry out enforcement of our T&C or otherwise defend, enforce, exercise and uphold our rights, we will collect and use all of your personal data held by The Very Ting (Grenada) Ltd. to the extent necessary to resolve a particular situation. 

We base such collection and use on a legitimate interest to defend the rights and interests of The Very Ting (Grenada) Ltd.

Personal data collected and used for this purpose are kept for three (3) years or until the dispute is resolved (including the time limit for appeal, if applicable), or until the investigations/legal proceedings are pending (including the time limit for appealing these investigations/legal proceedings), or until the final execution of the binding decision of the authorised body. 

SECTION 2.5 TO SUPERVISE COMPLIANCE WITH AND ENFORCE TERMS & CONDITIONS (T&C)
The Very Ting (Grenada) Ltd. actively supervises compliance with and enforces its Terms and Conditions for he purpose of ensuring the security of your account and our Platform.  TO CALCULATE TRUST SCORE In order to ensure the security of the Platform and its members, The Very Ting (Grenada) Ltd. carries out decision-making and gives each member a “trust score” calculated using a database of member’s personal data which is mined for suggestions of unlawful activities. The “trust score” indicates the likelihood of misuse of our Platform. Our data mining makes use of statistical computing to analyse account members’ comments on our forum, messages to other members, items listed on our Platform, transactions, reviews or reports on the member by other members, the member’s profile and contact information, member’s violations of our T&C, IP addresses, and browser fingerprints, and other content the member provides us with. When evaluation of the member reaches certain thresholds, the usage of our Platform by the member is restricted or the member is asked to verify his/her telephone number, email, Facebook or Google accounts. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. TO ENFORCE SPAM FILTERING In order to protect our members and our Platform, we use spam filtering tools. These tools have a list of keywords that are commonly associated with spam. If your messages include aforementioned keywords, they are stopped by the aforementioned tools and reviewed manually before being sent to other members. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. We collect and use your personal data for this purpose until the deactivation your theveryting.com account or for 2 years of inactivity on your account. TO MODERATE YOUR ACTIVITY ON OUR PLATFORM In order to ensure the security of our Platform and its members we regularly moderate your activity on our Platform. We may check your listings automatically or we may check your listings. comments, messages when we receive other members’ or third party’s reports. If you communicate with another theveryting.com member via private messages and either you or another member sends us a report or escalates a transaction, we collect and use information contained in your communication to check for a potential violation of our T&C. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. TO ISSUE AND ENFORCE WARNINGS If you as a member violate our T&C or take other actions that result in a warning being issued to you, we collect and use the following data to issue and enforce the warning:
  • Username;
  • Kind of warning received by member;
  • Date of warning received by member;
Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. TO DELETE OR HIDE ITEMS THAT VIOLATE THE VERY TING (GRENADA) LTD.’s T&C If you attempt to list items that violate our T&C, we will not approve them for listing or remove or hide them if already listed. However, we will retain deleted listings as proof of the violation. For this purpose, The Very Ting (Grenada) Ltd. uses personal data included in the listing as specified under the section titled “TO ENABLE YOU TO LIST YOUR ITEMS”. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. Deleted listings are kept for 30 calendar days after their removal. TO DETECT AND LOCK COMPROMISED ACCOUNTS In order to protect our members and our Platform, we regularly check for suspicious activities to detect compromised accounts. In case we determine that your account may be compromised or we receive your request, we may lock your account. Legal basis for such collection and use of your personal data is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. TO SUSPEND MEMBERS If you send too many messages in a short period of time, you may get suspended for 1 to 6 hours. For this purpose, theveryting.com collects and uses the time and duration of the suspension. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. We collect and use your personal data for this purpose until the deactivation your theveryting.com account or for 2 years of inactivity on your account. TO ENFORCE BANS If you violate theveryting.com’s T&C in a way that results in you getting banned, we will use the reason for your ban, time and your profile data. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. Personal data collected and used for this purpose are kept for 3 months from the moment you have been blocked. TO ENFORCE IP BLOCKS If there are signs of cyber-attacks or other risks to our Platform’s security coming from your IP address, we will collect and use your IP address in order to protect our Platform by blocking your IP address. Legal basis for such collection and use is our legitimate interest to protect our Platform and its users and ensure its security and the legitimate interest of our members to ensure their safety on our Platform. Personal data collected and used for this purpose are kept for 2 years.

SECTION 2.6 TO ENSURE THE SECURITY OF YOUR ACCOUNT AND OUR PLATFORM
The Very Ting (Grenada) Ltd. strives to ensure that the accounts of our members and our Platform itself would be secure and protected from cyber attacks, unathorized access and other related risks.   TO TRACK VISITS TO OUR PLATFORM FOR SECURITY PURPOSES When you connect to our Website or App, we collect and use the following data (logfiles), even if you are not logged in to our Website as a member:
  • User ID;
  • IP address of your device;
  • Browser used by your device;
  • Content and URLs you connect to;
  • Date and time of your connections.
In the event of access via mobile devices, the following log files are also captured as part of your use of theveryting.com App:
  • Model and manufacturer of your mobile device;
  • Operating system used by your mobile device (Android, iOS, etc.).
This data is used for security purposes, especially the prevention of cyber attacks such as data scraps and denial of service (DOS) attacks and for preventing impermissible multiple applications. Legal basis for such collection and use is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their accounts on our Platform. Personal data collected and used for this purpose are kept for 3 months. TO HELP YOU AVOID USING A COMPROMISED PASSWORD If you decide to register using a password or later on decide to change your password, we will check it against a database of passwords compromised in previous data breaches that happened on other platforms and services. To enable this functionality, we take the password, hash it and then use the first 6 characters to Have I Been Pwned (https://haveibeenpwned.com/) to search in the compromised password database. By performing this check, we can protect your account by confirming if you are using a password that is not known to be compromised. Legal basis for such collection and use is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their accounts on our Platform. We collect and use personal data for this purpose only for the duration necessary to perform the password check. TO LET YOU RESET YOUR PASSWORD In case you forgot your password or decide to change it for other reasons and do not have access to your email, we may ask you to answer a few security questions to verify your identity. For this purpose, we will collect and use the following data:
  • Email address;
  • Date of birth;
  • Registration date;
  • Last transaction information.
Legal basis for such collection and use of your personal data is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their accounts on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. TO VERIFY YOUR ACCOUNT IN CASE OF SUSPICIOUS ACTIONS RELATED TO YOUR ACCOUNT If we detect actions on your account that The Very Ting (Grenada) Ltd. considers suspicious, we will request you to perform a basic verification – confirm your email, Facebook or Google accounts. For the purpose of performing a basic verification, we will collect and use the following data:
  1. Email address; or
  2. Information received during Facebook or Google authentication (as described in TO AUTHENTICATE YOU VIA FACEBOOK OR GOOGLE SOCIAL LOGINS above).
Legal basis for such collection and use is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their accounts on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account. TO CARRY OUT PHONE NUMBER VERIFICATION AND 2-STEP VERIFICATION When you decide to apply an additional layer of protection to your account and activate phone verification, we will use your phone number in order to enable this functionality. Legal basis for such collection and use is our legitimate interest to offer our users additional measures to protect their account. You may also be requested to verify your phone in case of suspicious activities regarding your account. In that case, verification is mandatory and personal data collection and use is based on the performance of a contract (T&C) to which you are a party. When you verify your phone number, theveryting.com will collect and use your phone number for 2-step verification purposes. Personal data for mandatory verification are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. Inorder to carry out phone number verification and 2-step verification, we use a service provider [                          ] that enables us to send you verification messages or make verification calls to dictate a verification code when you do not verify your phone number in 5 minutes. While this results in your data being shared outside Grenada and by extension the European Economic Areea, the data is protected by the service provider entering into the EU Standard Contractual Clauses for the transfer of data as approved by the European Commission. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. TO CARRY OUT PAYMENT SOURCE SECURITY CHECK As part of the security process, we request our members to provide verification of their payment source. In order to perform such security checks, theveryting.com collects and uses the following personal data:
  1. Username;
  2. When we perform a payment card security check – information contained in a photo of the payment card: full name, card’s expiry date and the last four digits of the card number, other information visible on the front of the card if the member chooses not to cover it;
  3. When we perform a bank account security check – information contained in a photo/screenshot if the bank statement listing the most recent charge/charges: date and description of the last theveryting.com charge, other payment information if the member chooses not to blur out other information.
Legal basis for such collection and use is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their account on our Platform. Personal data collected and used for this purpose are kept for 4 days after the security check is passed. TO ENSURE THAT LISTINGS COMPLY WITH OUR VERYFIED (AUTHENTICITY) POLICY For some listings, we collect and use the following data in order to ensure that such listings comply with our Authenticity Policy:
  1. Information provided in the listing (see TO ENABLE YOU TO LIST YOUR ITEMS above);
  2. Information on the item’s authenticity: photos of e.g. the receipt, certificate, tag, logo, pattern, stitches, original packaging, date code, authenticity code or any pther relevant information that would showcase the authenticity of the item.
Legal basis for such collection and use of your personal data is our legitimate interest to protect our Platform and our members from eventual counterfeit.  We can share photos of listings and other proofs of authenticity without your personal data with brand owners in order to check some items.  Personal data collected and used for this purpose are kept for 1 year when it is necessary to solve a dispute between our members.  TO ENSURE THAT LISTINGS COMPLY WITH OUR VERYFIED (AUTHENTICITY) POLICY To carry out account ownership check: As part of the security process, we may request our members to verify the ownership of their theveryting.com account. To confirm your identity, we will need one of the following proofs:
  • A photo/screenshot of your bank statement showing your recent theveryting.com charge/charges;
  • A proof of address: it can be no more than 3 months old household utility bill showing your name and current address (e.g., electric, water, telephone or cable bill), or a photo/screenshot of your bank statement where your billing address is visible;
  • A photo of your credit card used for your purchases on theveryting.com, the photo only needs to showcase the cardholder’s full name, last 4 digits and expiration date of the card.
Legal basis for such collection and use of your personal data is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their accounts on our Platform. Personal data collected and used for this purpose are kept for 3 days from the receipt of the proof.
TO ENABLE YOU TO REPORT INAPPROPRIATE BEHAVIOR OR CONTENT If you choose to report inappropriate message, forum activity, member, item, spam or spoof mail, we will collect and use the following data for the purpose of ensuring the security of our Platform and its members:
  • Reported content;
  • Reporting reason;
  • Information provided in the report;
  • Date and time of your report.
Legal basis for such collection and use of your personal data is our legitimate interest to protect our Platform and ensure its security and the legitimate interest of our members to ensure the safety of their accounts on our Platform. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account. TO REPORT SUICIDAL POSTS In exceptional cases, where we notice suicidal posts on our Platform, we may report them to the local police. In such cases we will collect and use and disclose the following data for the purpose of reporting suicidal posts:
  1. Username;
  2. E-mail address;
  3. Full name;
  4. IP addresses and lat logins;
  5. Telephone number (once verified);
  6. Print screen/link of forum post or thread where the declaration of suicide appears.
Legal basis for such collection and use is the protection of your vital interests. We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.

SECTION 2.7 TO ENABLE YOUR PAYMENTS FOR ITEMS

Payments on our Platform are carried out via a payment service provider that provide payment processing and escrow services. Most of your personal data is required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. Part of your data is required to fulfill our own or our payment service providers’ legal obligations when you are a member of our Platform. In case you do not provide us with this personal data, we or our payment service providers will not be able to comply with legal requirements and we will not be able to provide our services. 

This data is also used for the improvement of our Platform in order to make it a better experience for our members.

TO ALLOW YOU TO MAKE A PURCHASE OR ADD A PAYMENT CARD FOR PAYMENT PURPOSES

When you add a payment card or purchase an item or our extra services via our Platform, we collect and use the following data for the purpose of allowing you to make payments: 

  1. Full name;
  2. First six and last four digits of your payment card number; 
  3. Expiration date. 

When you add a payment card or purchase an item or our extra services via our Platform, relevant payment service provider receives the following data: 

  1. Payment card holder’s full name;
  2. Payment card number;
  3. Expiration date;
  4. Security code (CVV/CVC) number.

Legal basis for the collection and use of data is the performance of a contract (compliance with our T&C) to which you are party. Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. 

If you agree, we will store your bank card details for future use.

Legal basis for such collection and use is your consent. We collect and use your personal data for this purpose until the deactivation of your theveryting.com or for 2 years of inactivity on your account.

TO ALLOW YOU TO ADD A BANK ACCOUNT FOR WITHDRAWAL PURPOSES

When you add a bank account for withdrawal purposes, we collect and use the following data for the purpose of allowing you to withdraw money:

  1. Account holder’s full name;
  2. Bank/Credit Union account number;
  3. Bank/Credit Union name;
  4. Bank/Credit Union Address.

Legal basis for the collection and use of data is the performance of a contract (compliance with our T&C) to which you are party.

Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract with you.

We collect and use your personal data for this purpose until the deactivation of your theveryting.com account or for 2 years of inactivity on your account.

TO ENABLE YOU TO PAY AND RECEIVE PAYMENTS ON OUR PLATFORM

If you opt to pay a seller or for extra services by payment card or other payment method integrated on our Platform, or if you use other services on our Platform for which a charge is made, the transaction in question will be collected and used via electronic payment system.

TO IMPLEMENT KNOW YOUR CUSTOMER (KYC) CHECKS ON OUR PLATFORM

Whenever you reach the KYC thresholds which are set by …………………, …………… will request you to provide a copy of your passport, ID card or driver’s license, including the provisional license. In that case, we will enable ………… to collect from you the following data in order to allow ……………as a payment service provider to perform an identity check (also known as Know Your Customer, KYC):

  1. Full name;
  2. Date of birth;
  3. Parish;
  4. Country.

Information present on the provided document (exact list depends on the document provided): document number, picture, gender, nationality, date of issue, date of expiry, place of birth, signature, other information on a particular document;

This is necessary in order o fulfill our legitimate interest to provide ……………… with the necessary information for them to comply with the legal obligations to which ……… is subject. 

TO CARRY OUT POLITICALLY EXPOSED PERSONS (PEP) CHECKS ON OUR PLATFORM

In rare cases, additional information may be required in order to continue using theveryting.com. When you have a lot of transactions on our Platform, we may be required by your payment provider ………….. to carry out further checks as part of anti-money laundering and counter-terrorist financing measures. In that case , we collect and use the following personal data provided in a declaration regarding Politically Exposed Persons (PEP):

  1. Full name;
  2. Date and place of birth;
  3. Country of residence;
  4. Address; 
  5. Phone number;
  6. Email address;
  7. The function held and country where the function is held;
  8. Origin of the funds used on our Platform or destination of the funds;
  9. Information related to relatives that are PEP-connection to the PEP, full names, dates and places of birth;
  10. Current job;
  11. Date; 
  12. Signature.

This is necessary in order to comply with the legal obligations to which ……… is subject. Personal data collected and used for the aforementioned purpose are kept until this information is transferred to our payment service provider ………….. .

TO ISSUE REFUNDS 

If an item that you purchase is never delivered, arrives damaged or not as described and you issue a claim, we collect and use the data used to make a purchase for the purpose of issuing a refund. 

Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are party. Personal data are required to perform a contract (T&C) with you. In case you do not provide us with this personal data, we will not be able to conclude and execute a contract (T&C) with you. Transaction data are kept for 12 months from the calendar day of the transaction.

TO KEEP FINANCIAL RECORDS

If you participate in purchase-sale and/or other transactions when using our Platform, theveryting.com will collect and use the following data in order to carry out its accounting-related duties:

  1. Full name;
  2. Username;
  3. Address;
  4. VAT identification number (where applicable);
  5. Value and description of supplied goods and/or services.

This is necessary in order to comply with the legal obligations to which theveryting.com is subject. Financial regulations require us to keep accounting documents that confirm the transactions for 10 years. 

SECTION 2. -TO IMPROVE YOUR ORDER EXPERIENCE

We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for collection or shipping, and providing you with invoices and/or order confirmations or cancellations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen all orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. improvement of our products / services inclusive of spam detection;
  3. transmission by email of marketing materials that may be of interest to you;
  4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

  1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  3. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may use your Data to show you The Very Ting Ltd. adverts and other content on other websites. If you do not want us to use your data to show you The Very Ting Ltd. adverts and other content on other websites, please turn off the relevant cookies (please refer section 4 headed “USE OF COOKIES” below).

LINKS TO OTHER WEBSITES

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

CHANGES OF BUSINESS OWNERSHIP AND CONTROL

The Very Ting Ltd. may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Very Ting Ltd.. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it. 

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://thenai.org/about-online-advertising/faq/?tab=2.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt -out portal at: https://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

KEEPING DATA SECURE

We will use technical and organisational measures to safeguard your Personal Information, for example:

  1. access to your account is controlled by a password and a user name that is unique to you. You should never share your password or user name in order to help protect your account.
  2. we store your Personal Information on secure servers.
  3. payment details are encrypted using SSL technology, typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via the information provided in section 7.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

You may contact The Very Ting (Grenada) Ltd. by using the contact information provided in section 8.

SECTION 3 – RECIPIENTS OF YOUR PERSONAL DATA

The Very Ting (Grenada) Ltd. may share your information with the following groups of people or service providers for the following reasons:

  • any of our group companies or affiliates – to ensure the proper administration of our Platform and business;
  • our employees, agents and/or professional advisors – to improve customer service and the user’s experience, and to obtain advice from professional advisers;
  • third-party service providers who provide services to us which require the processing of personal information – to help third-party service provides in receipt of any shared data to perform functions on our behalf to help ensure the Platform runs smoothly; 
  • third-party payment providers who process payments made over our Platform – to enable third-party payment providers to process user payments and refunds;
  • third-party service providers who provide services to us to improve technical maintenance of the Platform to protect the security and confidentiality of personal data we process and to perform certain business-related functions that help make our services available and functional. For this reason, we transfer your profile data to service providers which provide cloud and hosting services, IT security, maintenance and technical services, and communication services.
  • relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;

in each case, in accordance with this privacy policy.

The following service providers are established outside the European Economic Area, which may result in your data being transferred outside the European Economic Area. In these cases the personal data is protected by the service providers entering into the EU contractual clauses for the transfer of data as approved by the European Commission:

  1. Google LLC (USA)
  2. Mailchimp (USA)
  3. Microsoft Corporation (USA)
  4. WooCommerce (USA)
If you request a password reset, your IP address will be included in the reset email.
 

Additionally, we may transfer your personal data to attorneys, attorney assistants, notaries, bailiffs, auditors, accountants, bookkeepers, debt collectors, consultants, IT service providers, insurance companies. archiving services that prove services to The Very Ting (Grenada) Ltd.

The Very Ting (Grenada) Ltd. may share your personal data with third parties when transferring rights and obligations pertaining to the contractual relationship between you and The Very Ting (Grenada) Ltd. in accordance with the T&C, in particular in the case of the transfer of a sector of activity, a merger through the foundation of a new company, a merger through absorption, de-merger or any change in control affecting The Very Ting (Grenada) Ltd. Prior to such an event, The Very Ting (Grenada) Ltd. will inform you separately about the details of sharing your data and will obtain your consent where legally necessary.

Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

SECTION 4 – USE OF COOKIES

If you are a European resident, you have the right to access Personal Data we hold about you and to ask that your Personal Data be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below in section 8.

Our Platform may place and access certain Cookies and similar technologies on your device. The Very Ting (Grenada) Ltd. uses Cookies and similar technologies to improve your (“the user) experience of using our Platform and to improve our Service(s). The Very Ting (Grenada) Ltd. has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. 

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling The Very Ting Ltd. to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:  

You can find a list of Cookies that we use in our Cookie Policy.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will
also find details on how to delete cookies from your computer.

COOKIES SCHEDULE

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we may also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can find out more by visiting our Cookie Policy.

SECTION 5 – TRANSFERS OUTSIDE THE UNITED KINGDOM AND EUROPEAN ECONOMIC AREA

Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA or one of our service providers is situated in a country outside the UK or EEA. We also share information with our group companies, some of which are located outside the UK or EEA.

We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.

To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

SECTION 6 – WHAT RIGHTS YOU HAVE OVER YOUR SUBMITTED PERSONAL DATA

SECTION 6.1 – YOUR INDIVIDUAL RIGHTS

If you are a European resident, you have the right to access Personal Data we hold about you and to ask that your Personal Data be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below in section 8.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website or App), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States and Grenada. 

For users that register on our Platform (if any), we also store the personal data provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Additionally, subject to conditions, limitations, and exceptions established by statutory data protection provisions, you have he right at any time:

RIGHT TO ACCESS –The right to request (a) copies of the data we hold about you at any time, or (b) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 
 
  • RIGHT TO CORRECT -the right to have your personal data rectified if it is inaccurate or incomplete. All the data that you have actively provided us with on the Platform can also be amended by yourself at any time in your theveryting.com account (except sent messages and any forum posts or reviews);
  • RIGHT TO BE INFORMED -the right to be informed of the data we collect and use and to request access or demand a copy of the data concerned. All the data that you have actively provided for us on the Platform can also be accessed by you at any time on your The Very Ting (Grenada) Ltd.
  • RIGHT TO DELETE – the right to request that we delete your personal data from our systems.
  • RIGHT TO RESTRICT OUR USE/PROCESSING OF YOUR PERSONAL DATA -the right to “block” us from using or processing your Personal Data or limit the way in which we can use or process it.
  • RIGHT TO DATA PORTABILITY -the right to request that we move, copy or transfer your Personal Data to another data controller or, where technically feasible, to have it transferred by The Very Ting (Grenada) Ltd., in a structured, current, and machine-readable form.
  • RIGHT TO OBJECT -the right to object to our collection and use of your Personal Data including where we use it for our legitimate interests including profiling, based on the same data collection and use grounds as explained in other sections of this statement or based on a task carried out in the public’s interest or in the exercise of official authority. You also have the right to at any time object to the collection of your personal data for direct marketing purposes.
  • RIGHT TO WITHDRAW -the right to withdraw at any time any permission you have provided to us. Such withdrawal will not affect the lawfulness of the collection and use carried out prior to withdrawal and based on the permission granted. You can withdraw your permission for the sending of our newsletter by adjusting your account settings on our Platform to block the sending of any further Marketing Emails. Alternatively, you can click “Unsubscribe” at the end of the Marketing Email;
  • RIGHT TO MAKE ENQUIRIES -the right to make enquiries, exercise any of your rights set out above, or withdraw your consent to processing your Personal Data (where consent is our legal basis for processing your Personal Data), please contact us via the contact information provided in section 8.

If you are not satisfied with the way a complaint you make in relation to your Personal Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For residents of the UK, this is the Information Commissioner’s Office (“ICO”). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during the period for which we hold it.

  • DATA RETENTION -when you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information or is required by law. Even if we delete your Personal Information, we cannot guarantee it will not continue to persist on backup or archival media for legal, tax or regulatory purposes.
  • CHANGES -we may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
  • MINORS -our Platform is not intended for individuals under the age of 18. 

SECTION 6.2 – HOW YOUR REQUESTS ARE VERIFIED

Your request must provide sufficient information that allows us to reasonably verify you are the person or an authorised representative of a person whose personal data we have collected (first name, surname, your public profile URL, your e-mail, other information we may request for verification purposes), describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it, provide a confirmation under a penalty that you are the individual whose personal data is the subject of the request.

If your request is submitted by an authorised agent, a written permission and information that verifies the identity of the agent must be enclosed with the request. 

We cannot provide you with the information or exercise your other right if we cannot verify your identity or authority to make the request and confirm the information relating to you. 

In order to verify your identity, we may request you to provide additional information about yourself. We will only use this information and information provided in the request to verify your identity or authority to make the request. 

 

SECTION 7 – RIGHT OF AMENDMENT

As we are always developing our services and updating our Platform, we reserve the right to change this Privacy Policy at any time subject to the applicable regulations or as we may deem necessary. Any changes will be published immediately on this page and the “last updated date” will be adjusted accordingly. You are deemed to have accepted the terms of the privacy policy on your first use of the Website or App following the alterations. Please check this page regularly for any updates. 

SECTION 8 – OUR CONTACT INFORMATION

For more information about our privacy practices, your rights, if you have questions, or if you would like to make a complaint, please contact our Data Protection Officer by e-mail at: hello@theveryting.com, RE: Privacy Compliance.

TO ENABLE REGISTRATION ON OUR PLATFORM

When you register as a member on our Platform, you must provide the following data in order to carry out the registration procedure and access your theveryting.com account:  

  1. User name (necessary when you register without a Social login such as Facebook or Google account);
  2. Email address;
  3. Confirmation that you are 18 years of age or over;
  4. Password (necessary when you register without a Social login such as Facebook or Google account);

Legal basis for the collection and use of data is the performance of a contract (T&C) to which you are party or in order to take steps at your request prior to entering into a contract (T&C).

We also determine your location (country) based on your IP address at the time of registration to show on your profile. You can at any time choose to change your location (country, city or region) under “My Account > Address” in your theveryting.com account.

We collect and use your personal data for this purpose until your theveryting.com account is deactivated or inactive for 2 years, which ever occurs first.

TO AUTHENTICATE YOU VIA GOOGLE, FACEBOOK OR APPLE ID

To authenticate you via Facebook or Google social logins

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